Terms of Service

1. Acceptance of Terms

By accessing or using the website and services provided by River Marketing Inc. ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

River Marketing Inc. provides digital marketing, website and AI services for businesses, including but not limited to:

• WhatsApp Bot Automation: Development and deployment of automated WhatsApp communication bots for lead intake, appointment scheduling, and client communication
• Website Design & Development: Custom website creation, maintenance, and hosting
• Custom AI Solutions: Design and development of AI assistants, automations, integrations and custom software
• Lead Generation: Digital advertising campaigns on Meta (Facebook/Instagram) and Google platforms
• SEO & Local Search Optimization: Search engine optimization services including Google Business Profile management
• Social Media Management: Content creation, scheduling, and engagement management across social platforms
• Email Marketing: Automated email campaign creation and management
• Reputation Management: Online review monitoring, generation, and response management
• Content Marketing: Blog posts, case studies, and other content creation
• Analytics & Reporting: Performance tracking and monthly reporting dashboards

3. Service Agreements

Specific services will be outlined in individual service agreements, proposals, or statements of work ("SOW") that reference these Terms. In the event of a conflict between these Terms and an individual SOW, the SOW shall take precedence with respect to the services described therein.

4. Client Responsibilities

As a client of River Marketing Inc., you agree to:

• Provide accurate and complete information necessary for the delivery of services
• Respond to requests for approvals, feedback, or content within reasonable timeframes
• Ensure that all materials, content, and information you provide do not infringe on any third-party rights
• Comply with all applicable laws and regulations, including those governing advertising and marketing in your industry
• Maintain the confidentiality of any account credentials provided to you

5. Intellectual Property

5.1 Company Materials

All proprietary tools, methodologies, templates, frameworks, and pre-existing materials used by River Marketing Inc. remain the sole property of the Company. No rights or licenses are granted to you except as expressly set forth in these Terms or an applicable SOW.

5.2 Client Materials

You retain ownership of all materials, content, branding assets, and intellectual property that you provide to us. By providing such materials, you grant River Marketing Inc. a non-exclusive, royalty-free license to use them solely for the purpose of delivering the agreed-upon services.

5.3 Work Product

Upon full payment for services, ownership of custom-created deliverables (including custom website designs, custom graphics, and custom written content) shall transfer to you, unless otherwise specified in an individual SOW.

6. Payment Terms

• Payment terms, including amounts, schedules, and methods, are outlined in individual service agreements or invoices
• Invoices are due upon receipt unless otherwise agreed in writing
• Late payments may incur a fee of 1.5% per month on outstanding balances
• River Marketing Inc. reserves the right to suspend services for overdue accounts

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of the business relationship. This includes, but is not limited to, business strategies, client lists, financial information, and trade secrets. This obligation survives the termination of services.

8. Limitation of Liability

Our total liability for any claims arising out of or related to our services shall not exceed the total amount paid by you to River Marketing Inc. during the six (6) months preceding the claim. This limitation of liability applies regardless of the form of action, whether in contract, tort, or otherwise.

9. Disclaimer of Warranties

River Marketing Inc. provides services on an "as is" and "as available" basis. While we strive for excellence, we do not guarantee specific results, including but not limited to:

• Specific search engine rankings or positions
• A specific number of leads or conversions
• Revenue increases or return on investment
• Specific social media metrics or engagement rates

Marketing results depend on numerous factors beyond our control, including market conditions, competition, seasonality, and industry trends.

10. Termination

Either party may terminate the service relationship with thirty (30) days' written notice, unless otherwise specified in an individual SOW. Upon termination:

• You are responsible for payment for all services rendered through the termination date
• We will provide reasonable assistance in transitioning services and materials
• Confidentiality obligations continue to apply
• Access to third-party tools or platforms managed by us may be terminated

11. Indemnification

You agree to indemnify, defend, and hold harmless River Marketing Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your violation of any applicable law or regulation; (c) any materials or content you provide that infringe on third-party rights.

12. Third-Party Services

Our services may involve the use of third-party platforms and services (including but not limited to Meta, Google, WhatsApp, email service providers, and website hosting platforms). We are not responsible for the terms, policies, or performance of these third-party services. Your use of such services is subject to their respective terms and conditions.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Ventura County, California.

14. Modifications to Terms

River Marketing Inc. reserves the right to modify these Terms at any time. We will notify clients of material changes via email or through a notice on our website. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with any applicable SOW or service agreement, constitute the entire agreement between you and River Marketing Inc. regarding the subject matter herein and supersede all prior agreements, representations, and understandings.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

River Marketing Inc.
1507 E Jefferson Wy
Simi Valley, CA 93065
Email: info@rivermarketinginc.com