Privacy Policy

Introduction

River Marketing Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our WhatsApp Bot automation tools.

Information We Collect

We collect information that you provide directly to us when you:

• Fill out contact forms on our website
• Request a consultation or quote
• Interact with our WhatsApp Bot
• Subscribe to our newsletter
• Engage with our marketing campaigns

Types of Information Collected

• Personal Information: Name, company name, email address, phone number, business address
• Business Information: Type of business, project details, services you are interested in
• Communication Data: Messages sent through our WhatsApp Bot, email correspondence, form submissions
• Technical Information: IP address, browser type, device information, website usage data

How We Use Your Information

We use the information we collect to:

• Provide and improve our marketing services
• Respond to your inquiries and requests
• Send you marketing communications (with your consent)
• Manage our WhatsApp Bot automation services
• Analyze website traffic and user behavior
• Comply with legal obligations

WhatsApp Bot Communications

Our WhatsApp Bot is designed to automate lead intake, appointment scheduling, and client communication for businesses. When you interact with our WhatsApp Bot:

• Your phone number and messages are stored securely
• We use this data solely for providing the requested services
• Your information is not shared with third parties for marketing purposes
• You can opt out of WhatsApp communications at any time by messaging "STOP"
• All WhatsApp communications are encrypted end-to-end by WhatsApp's platform

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., email marketing platforms, analytics tools)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the personal data we collect, use, and disclose
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of the sale of your personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Our Website and Contact Form

Our website is hosted by Netlify, Inc. When you send our contact form, the details you enter (name, email, company, phone, the service you picked and your message) are stored by Netlify Forms on our behalf and sent to our team so we can reply to you. Like any web host, Netlify processes technical data such as your IP address to deliver the site and protect it from abuse. We keep contact form messages only as long as we need them to respond and to follow up on your enquiry, and you can ask us to delete them at any time.

Clients who start a website project with us fill in our project form. It collects the details we need to build the site, such as business and contact details, brand preferences, the pages and text you want, links to your social pages, your domain and hosting choices, and files you upload such as your logo and photos. It is stored by Netlify Forms on our behalf and used only to build and support your project. We never ask for passwords in this form.

Cookies and Tracking Technologies

This website does not use advertising cookies, analytics or tracking technologies, and we do not sell or share your personal information for targeted advertising. We store a single setting in your browser (local storage) to remember that you have seen our cookie notice. Our content editors sign in through Netlify Identity, which sets its own cookies only for them. See our Cookie Policy for details.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

River Marketing Inc.
1507 E Jefferson Wy
Simi Valley, CA 93065